About Us

Parrot Bay Pools Fayetteville and Raleigh, NC

Eastern NC’s Premier Pool Builder

diaz6     copeland4

At Parrot Bay Pools & Spas, we sell fun, plain and simple, or grand and extravagant. Whatever type of swimming pool design you desire, we can build it. We are proud to offer you the finest fiberglass, concrete, and vinyl swimming pools manufactured today. We are a NC Licensed General Contractor, Certified Hot Tub Technician, and a Certified Pool Operator. We have the experience, expertise, and know how to make your pool project a success. So allow us to transform your backyard into that dream vacation paradise for you to enjoy every day.

Our dedicated crew has experience with every type of pool and terrain and can advise you on the best pool for your family and budget. Our team will help you choose a pool that suits your needs and customize it to compliment your home and your lifestyle.

Customer service is our #1 priority. We pride ourselves in making your pool installation process as stress-free as possible by keeping appointments and timely installations. We’re also available after you begin swimming in your new pool to answer any questions you have. We offer pool service, repair, maintenance, liner replacements, and commercial pool renovations. We are HTTC (Hot Tub Technician Certified) as well as CPO (Certified Pool Operator) certified. We are members of the Association of Pool and Spa Professionals, and proud supporters of our local FireAntz. Please view our many awards and certifications below.

Why Choose Parrot Bay Pools & Spas

No one likes to toot their own horn, we surely don’t and we came from humble beginnings. However, we realize that you are probably reading this before you ever meet us in person or maybe even visit our store. So, we think you ought to know we are the very best at our craft and we love what we do. Many companies build pools for years and never innovate or change anything. They never learn new practices or apply new technology. Not us, we use energy efficient technology and new ways of design to make your pool enjoyable. We have received more awards in 8 years than many have received in 40 years. The way to build a pool 40 years ago is not the best way in 2016. You can always rest easy when Parrot Bay builds your pool. We stand behind the motto that “well done is better than well said”. Please remember the pool builder you choose is the key to delivering a quality product. A pool is not something that you can exchange or take back and must be done right the first time. That’s why it’s important to compare all your options and look before you leap. We at Parrot Bay Pools & Spas have earned a reputation for building the highest quality and most unique features of any Fayetteville pool builder. Over the years, we have earned many accreditations included below. We do not take your pool build lightly and our general contractor personally oversees and checks your pool construction. Plus, when the construction is complete we offer full services to clean, service, and maintain your pool.

Awards and Certifications

Best of Houzz                 cpo-logo               chtt-patch-rgb          logo_latham
Best of Houzz Service Award 2016
Best of Houzz Service Award 2015
Latham Builder of Excellence 2015
Latham Builder of Excellence 2014
Latham Builder of Excellence 2013
Pool Builders Supply Elite Dealer 2015
ADA Code Requirement Certification
Pristine Blue Certified Applicator
Blue Hawaiian Bronze Sales Award 2015
Blue Hawaiian Bronze Sales Award 2014
Certified Hot Tub Technician
Certified Pool Operator

 

Customer Testimonials

We have had our pool now for about 4 months.  We ordered it in late Jan 14 and it was completed by the beginning of Mar 14.  We had a few delays due to weather but the crew was very professional and knowledgeable.  Jamie was easy to work with and asked us what we were looking for in a pool.  She gave us the pros and cons of both a liner pool and fiberglass.  We chose the fiberglass and couldn’t be happier.  We also went with the Pristine Blue for our chemicals.  We have no irritation when swimming with our eyes open under water and no issues with the water getting cloudy or green even with all the rain we have had lately.  We only have to test the water every two weeks and we take it to Parrot Bay and they test it for us for free.  Then they give us a print out that we take home and add the chemicals as needed.  It is very easy.  I would recommend Jamie and Parrot Bay Pools to anyone.  Great service!

Jennie W.
To Whom It May Concern:

The purpose of this letter is to give my highest endorsement to Parrot Bay Pools and Spas for the outstanding job they did installing our pool and patio. My wife and I could not be happier with the results and were particularly happy with Sean and Jamie. Jamie is a wonderful person who is very well informed about her company’s products and services. She has a talent for putting together plans which incorporate the landscaping with the different pools and spas which include the associated cement work. I lack the imagination that she has and truly appreciated all of her suggestions and the results which have made us so happy. I respect and appreciate Sean’s attention to detail and meticulous efforts to check and double check every item of the pool and cement installation. I stress this because it was necessary to use a crane to lift our pool over our house to install it into the back yard. This, coupled with the problem of a very high water table in our area, made this installation extremely challenging. Sean was able to anticipate and plan the right course of action which made this a very successful job with everything done right the first time. He also came back several times to follow up and ensure everything was working properly. Both of them are true professionals and very nice people to work with. Again, we could not be happier with the results and would recommend them, without reservation, to everyone considering a pool, spa, or any type of cement work. In fact, we feel extremely lucky to have found them and would suggest that they are “head and shoulders” above all of the other companies we spoke with when shopping for our pool.

Please feel free to contact me if you have any questions concerning this letter.

Very respectfully,

Chuck and Amy Anderson

Some Additional Kind Words

I’ve visited Parrot Bay Pools and Spas quite frequently since their opening this year.  Located in Traemoor Village, I think that they are conveniently located and have a very friendly and knowledgeable staff.  They offer free water tests with an easy to read printout and they will gladly explain the results to you.  Using those results and their wide variety of pool supplies and products, they took all the guess work out of maintaining my pool this summer.  I will continue to use them for all of my pool needs. – L. Cates

Parrot Bay did a great job on our pool. The design is functional, the guys were great and their service after the sale has been on point.- Mary S.

Since my pool was put in by Parrot Bay Pools & Spas 4 years ago, I have frequently called upon the friendly staff at the store for advice and recommendations regarding the care and cleanliness of my pool and spa.  Jamie, Angie and Shaun are always conscientious and considerate with their feedback and their recommendations always provide positive results.  During the summer, every couple of weeks I brought a water sample to the store and was always accomodated with the results in a timely manner.  I never felt like I was pressured into purchasing unnecessary pool cleaning additives or equipment.  Shaun has opened and closed my pool several times and he has always accomplished the task in a thorough and professional manner. I especially appreciate the pool cleaning & opening/closing tips offered on the store web site, Facebook page, and emails.      – C. Kendziera

Hey Jamie, My pool is quite lovely and I am very pleased. I couldn’t be happier.- Tina

We were looking for a beautiful pool and you gave it to us. We cannot thank you enough. We were so worried about hiring and finding the right construction company. You put our minds at ease and gave us an awesome backyard. Thanks again. – Miriam

You guys did an awesome job on our family pool. You were able to make changes and were flexible to our needs. The pool looks great. Thanks again! -Kenneth

Service Areas:

Fayetteville, Hope Mills, Raeford, Pinehurst, Spring Lake, Aberdeen, Southern Pines, Sanford, Carthage, Vass, Lumberton, Clarkton, Bladenboro, St. Pauls, Red Springs, Maxton, Dunn, Wade, Eastover, Autryville, Stedman, Fuquay Varina, Benson, Erwin, Lillington, Cameron, Clinton, Clayton, Garner, Raleigh, Holly Springs, Apex, Four Oaks, Roseboro, and Goldsboro, NC

Services Offered:

  • Inground Pools
  • Above Ground Pools
  • Hot Tubs
  • Outdoor Living
  • Pool Supplies
  • Pool Cleaning Service and Maintenance
  • Pool Openings and Pool Closings
  • Automatic Pool Covers

If you don’t see your location please e-mail us to find out if we service your area: parrotbaypools@aol.com